If the promo code does not apply or does not work, make sure you are using it correctly. A possible cause of the error is the lack of email or phone validation, failed document verification, or your non-compliance with the offer requirements. We recommend double-checking the provided data, including the correct spelling of the promo code, and taking into account case sensitivity and its validity period. When all parameters are checked and meet the requirements, it is recommended to clear the cache, restart the computer, and log in again on the casino website to try entering the promo code again. When the promo code does not work even after all the above checks and actions, it is recommended to contact technical support for help.