If you have difficulties entering the promo code, it is recommended to conduct several checks. First, make sure the offer has not expired, all conditions have been met correctly, and the chosen code is entered without errors, including the case of all its characters. Make sure that you have carefully read the bonus conditions and fully meet all their requirements without exception. As an option, an incomplete profile or the absence of document verification may be a reason for the promo code activation denial. When all aspects are checked, try activating another promo code to rule out possible failures. Before attempting to activate the promo code again, try clearing the cache, restarting the system, and logging back into the casino website. If the issue remains unresolved even after this, contact casino support to clarify possible reasons and ways to resolve them.